• +44 (0) 2380 458 578
  • enquire@urbantruant.com

IT Support Services

Urban Truant provides flexible IT support for businesses in Southampton, Portsmouth and the surrounding areas in Hampshire. Our simple “Total Care” fixed price contract allows your business to fix its IT expenditure while still receiving a reliable and efficient IT support service.

In todays connected online world your IT systems are no longer just a support function – they are integral and critical to the smooth running of even the smallest of businesses. The fact is that people just want their IT systems to work!

Urban Truant’s Total Care package means that we will effectively act as your “IT Department” monitoring all aspects of your infrastructure 24/7 using sophisticated monitoring systems. Our systems will proactively pick up and fix issues before you are even aware of them - It will also automatically trigger alerts with us and raise tickets in our helpdesk system for work that requires a technician’s attention.
Your company will also have unlimited support, by emailing or telephoning our helpdesk with any issues, during normal working hours (9.00am – 5pm weekdays).

Pricing

Our Total Care package is a fully inclusive of all support and there are no hidden extras or additional charges. Prices start from as little as £12.50 + VAT per desktop per month.

Ad-hoc support is charged at £55 + VAT per hour. There is a minimum charge of 30mins for remote assistance and 1hr for on-site visits.